Our Services
ComputerSpecialist is Europe’s largest system integrator, specializing in custom-built PCs, laptops, AIOs, and servers. We specialize in high-performance systems for gamers, professionals, and hobbyists.
Our commitment to offering the finest quality products with the greatest service in our business, we believe, is the most important engine of our continuing success.
Our systems go through a rigorous testing process.
EASY TO USE CONFIGURATOR
When you visit our user-friendly website, you’ll see how we’ve focused our efforts on the customer journey. Our configurator is highly clear and simple to use, allowing our clients to construct a computer to their precise specifications.
Working in this manner also means that each PC, laptop, or AIO we make is specifically designed for its intended function and optimized for optimal performance.
QUALITY CONTROL CHECK/PROCEDURE
Every order is thoroughly examined using our sophisticated multi-point quality control checklist. This ensures that every system we develop is consistent and that all orders meet our stringent quality standards.
BURN-IN/STRESS TESTS PROCEDURE
One of the most crucial steps in the manufacturing process.
Over the course of a 24-hour period, our skilled technicians execute a unique suite of tests on all PCs, Laptops, and AIOs. These require a lot of computing power and many reboot loops to find any potential flaws or cooling concerns. Before the system is tested again, any defects discovered are corrected.
Only when all tests have been passed will a system be moved to the next level of manufacturing.
CALL CENTRE
ComputerSpecialist has more than 15 highly qualified support personnel on standby to give you the best possible service. We’re here to assist, whether you’re a current client who needs technical support or a new customer who needs advice on your new PC.
English, German, French, Italian, Spanish, Dutch, Swedish, Danish, Finnish, Portuguese, and Polish are all supported languages.
0333 305 5855
info@computerspecialistltd.co.uk
We’re open Monday – Friday 9am – 8pm (Saturdays 9am – 5pm).
We are open on Bank Holidays
WARRANTY SERVICES
We offer the opportunity to secure your purchase with insurance that covers accidental damage, liquid damage, and optionally theft for your peace of mind. Protection is provided globally, allowing for quick repair or replacement if something goes wrong.
Theft, unintentional damage, breakdown, and liquid damage are all covered by our insurance products. With laptops being used around the house, it’s all too simple to spill your drink or knock it off your kitchen counters, therefore insurance is strongly advised.
Our warranty choices are as follows:
| Warranty Service | Parts Warranty Period | Labour Warranty Period | Collection Costs Covered | Hardware Technical Support Period | Hardware Technical Support Cost |
| 3 Year Standard | 1 Year | 3 Years | 1 Month | Lifetime | 0333* |
| 3 Year Silver | 1 Year | 3 Years | 1 Year | Lifetime | 0333* |
| 3 Year Gold | 1 Year | 3 Years | 2 Years | Lifetime | 0333* |
| 3 Year Platinum | 3 Years | 3 Years | 3 Years | Lifetime | 0333* |
* When on contract, calls to 03 numbers are included in your basic network minutes as well as any included call packages from landlines. The cost of calls to 01 and 02 numbers is the same if you do not have a call plan or are utilizing pay as you go.